Sari General FAQs

                                             

 

  1. What is SariStore.PH
    We are a proudly Philippine-based ecommerce website offering high-quality home improvement and lifestyle products tailored to your needs.
  2. Where do you deliver?
    We deliver nationwide across the Philippines.
  3. How do I create an account?
    Click "Sign Up" on our website, fill out the required details, and confirm your email to get started.
  4. What are your operating hours?
    Our website is open 24/7. Customer support is available Monday to Friday, 8:00 AM - 5:00 PM.
  5. How do I place an order?
    Simply browse our website, add items to your cart, and follow the checkout process.
  6. What payment methods do you accept?
    We accept major credit/debit cards, online banking, e-wallets, and cash on delivery (COD).
  7. Are my personal details secure?
    Yes, we prioritize your privacy and use advanced encryption to keep your information secure.
  8. How long does delivery take?
    Delivery typically takes 3-7 business days, depending on your location.
  9. Can I track my order?
    Yes, tracking details will be sent to your email or SMS once your order is shipped.
  10. What are the shipping fees?
    Shipping fees vary based on location and order size. Fees will be calculated at checkout.
  11. What is your return policy?
    We accept returns within 7 days of receipt for defective or incorrect items. Terms and conditions apply.
  12. What should I do if I receive a damaged item?
    Contact us immediately with photos of the damaged item, and we’ll assist with a replacement.
  13. Do you have a physical store?
    We are an online-only store, allowing us to offer great prices and convenience.
  14. How do I contact customer support?
    Reach us via email at support@saristore.ph.
  15. Do you offer bulk or wholesale discounts?
    Yes, please contact us for inquiries about bulk purchases or wholesale partnerships.